Question 1

How can I contact Cannon System Design for support?

Accepted Answer

For technical support, you can:
📧 Email: support@cannonsystem.design
📞 Call: 817-203-4978 Option 1
🖥 Submit a Ticket: Click Here 
Our team is available Monday – Friday, 8 AM – 5 PM CST.

Question 2

Does Cannon System Design offer emergency support services?

Accepted Answer

Yes! We provide after-hours and emergency support services. Emergency calls outside of business hours will be subject to additional service fees. Contact 817-203-4978 Option 7 for immediate assistance.

Question 3

What services does Cannon System Design offer?

Accepted Answer

We specialize in:
✅ IT & Networking Solutions – Structured cabling, fiber optics, network installation
✅ Audiovisual (AV) Systems – Conference rooms, worship centers, custom AV integration
✅ Security & Access Control – Surveillance cameras, access control
✅ Digital Signage – Business digital signage solutions
For a full list, visit our Services page Click Here.

Question 4

What sectors does Cannon System Design serve?

Accepted Answer

What sectors does Cannon System Design serve?
We provide technology solutions for:
🏢 Corporate & Offices
🏥 Healthcare & Medical Facilities
🏫 Education & Schools
🏛 Government & Municipal Buildings
⛪ Churches & Houses of Worship
🛍 Retail & Commercial Spaces
If your industry isn’t listed, contact us to discuss your needs.

Question 5

What are the company holidays?

Accepted Answer

Cannon System Design observes several company holidays throughout the year. For a complete list of holidays, please visit our Company Holidays page. (Click Here)

Question 6

Do you offer financing options?

Accepted Answer

Yes! We have partnered with Paramount Financial to offer financing solutions for eligible clients. Financing can help you manage costs while getting the IT, AV, and security solutions your business needs.
✅ Flexible payment plans tailored to your budget
✅ Fast approval process with competitive rates
✅ Options for equipment financing & leasing
To learn more about financing options and apply, contact us at sales@cannonsystem.design or visit Paramount Financial's website.

Question 7

Where is Cannon System Design located?

Accepted Answer

950 Post and Paddock Rd, Grand Prairie, TX 75050

We primarily serve Dallas-Fort Worth and North Texas, but happy to accommodate projects in other regions.

Question 8

What are the business hours for Cannon System Design services?

Accepted Answer

Our business hours are Monday through Friday from 9AM to 5PM CST. We are closed on Saturdays and Sundays. However, support is available 24/7 for urgent issues.

Question 9

What are the accepted payment types?

Accepted Answer

We accept the following payment methods:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ ACH/Bank Transfers
✔ Checks (for approved accounts only)
✔ Wire Transfers (for large projects)
Payments can be made online through our invoicing system.

Question 10

How can I check the status of my server?

Accepted Answer

You can check the status of your server by visiting our Server Status page (Click Here), which provides real-time updates on server performance and any ongoing issues.

Question 11

How can I apply for a job at Cannon System Design?

Accepted Answer

To apply for a job at Cannon System Design, please visit our Careers page (Click Here) and submit your application through the provided form.

Question 12

How can I request a quote for a project?

Accepted Answer

You can request a quote by:
📞 Calling: 817-203-4978 Option 2
📧 Emailing: sales@cannonsystem.design
🖥 Filling out our contact form Click Here 
One of our specialists will reach out to discuss your needs and provide a tailored estimate.

Question 13

Do you offer remote IT support?

Accepted Answer

Yes! We provide remote troubleshooting, system monitoring, and IT support for network and security systems. Remote support can often resolve issues quickly without the need for an on-site visit.

Question 14

Do you provide consulting services?

Accepted Answer

Yes, we offer consultation and project design services for clients needing expert advice on technology integration.

Question 15

Do you offer residential services?

Accepted Answer

Cannon System Design primarily serves commercial clients. However, we may take on select residential projects involving advanced A/V or custom solutions.

Question 16

Can I purchase hardware from Cannon System Design without installation?

Accepted Answer

Yes, we sell IT & A/V hardware without requiring installation. However, we highly recommend professional installation to ensure optimal performance. Contact sales@cannonsystem.design for pricing and availability.

Question 17

Can you integrate my existing equipment into a new system?

Accepted Answer

Yes, we can integrate existing A/V, security, and IT hardware into new systems, provided they are compatible. We assess existing equipment during the consultation phase to determine feasibility.

Question 18

Do you offer training on installed systems?

Accepted Answer

Yes, after installation, we provide onsite or virtual training sessions to ensure your team knows how to operate the equipment. We also provide documentation and ongoing support as needed.

Question 19

What areas does Cannon System Design serve?

Accepted Answer

Cannon System Design primarily serves the Dallas-Fort Worth and North Texas region. However, we can accommodate projects outside of this area on a case-by-case basis.

If your location is outside our standard service area, we’d be happy to assist, but a trip charge and associated travel expenses may apply.

To check if your city is within our service range, use our service area lookup tool (Click Here) on our website or contact us at sales@cannonsystem.design.

FAQ

Frequently Asked Questions